‘She will be greatly missed’: Medley’s sweet song at Mountain-Pacific Quality Health comes to an end

Beth Brown For the Independent Record

A Helena native. A Carroll College graduate. A longtime, health care quality improvement professional and leader in Montana — and now, a retiree.

After 45 years with Mountain-Pacific Quality Health, a nonprofit headquartered here in Helena, Sara Medley announced her retirement in September. The last 10 years of her career, Medley served as the nonprofit’s CEO. The organization’s board of directors is wrapping up its search for a new CEO, and Medley officially stepped down Feb. 28.

“I feel so fortunate that I got to be part of such mission-driven work that helped make people’s lives better,” Medley said.

Medley started her career at a local health care facility, working in what was then called “quality assurance.” Quality assurance, now more often referred to as quality improvement, is a program that focuses on supporting health care professionals and helping them provide the best possible care for their patients. Medley loved the work, so when she was approached to help other health care providers across Montana improve patient safety and care, it was an offer she could not refuse.

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