After spending a few years pursuing higher-paying work, Megan Coleman decided she would rather make a career of helping others and became an officer with the Helena Police Department.
“I definitely got the calling for public service,” she said.
Coleman said the most rewarding part of her job is “actually helping someone get through a difficult situation.” Even people she has arrested have thanked her for being nice, she said.
“It never occurred to me to not be kind to someone, even after making a mistake and getting arrested,” she said.
The Great Falls native went to work for HPD about four years ago. She responds to everything from routine traffic stops to overdoses, domestic violence calls and other dangerous situations, noting that no two days are alike.
“There’s a little bit of everything,” she said.
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Although Coleman is a self-described introvert who had some difficulties communicating effectively when she first started in law enforcement, she said that part of the job has become easier with experience. She said this is an important skill to master, as officers need to exhaust all communication efforts before taking further