Jordan Gregg, Montana Highway Patrol

Megan Michelotti

Jordan Gregg is “the first of the first responders,” as she puts it.

Gregg became a dispatcher when she was 21 years old. She has worked as a police dispatcher for the Montana Highway Patrol since 2007, when she first moved to Montana from Colorado.

“(Dispatchers) get the very first call for help,” said Gregg. “We’re the first ones to talk to the people who are having the worst day of their lives… We get to help start the help process of getting their situation to a close in the best way we can.”

Gregg always wanted a career in the law enforcement sector. She originally wanted to be a trooper and thought that becoming a dispatcher would be a good way to get her foot in the door.

“I loved (being a dispatcher) so much that I just kept with this,” said Gregg. “This is my lifetime career.”

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She has been on day shifts recently, working 6 a.m. to 2 p.m.

“We don’t take 911 calls, we get them transferred to us, but we do crashes and what we call moving violations, where people are calling

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