Insurance Commissioner Warns of High Pressure Phone Sales

Montana’s State Auditor and Insurance Commissioner Troy Downing continues to reach out to Montana consumers with tips to keep from becoming victims of scams, especially that deal with insurance.

Downing recently released a public service announcement dealing with this subject.

“Something has come to our attention,” said Downing. “One problem that is somewhat growing, is there are these unlicensed agencies or agents that kind of act like a boiler room. They go through these scripted calls, as they get lists from these insurance companies that aren’t generally up to snuff and they use high pressure sales techniques with these scripts, to get people to basically enroll in these programs.”

Downing provided this example.

“Somebody will get a call from the salesperson, they’ll refer to this agency and they’ll book this insurance,” he said. “That may not be what that consumer is expecting. One of the problems is there’s a reason that we regulate and register licensed insurance agents is because we need to make sure that they understand the industry and the products that they’re selling to consumers. However, when you have somebody that’s just 100% salesperson who doesn’t understand, they may make all kinds of promises that just aren’t true.”

Downing said identifying such

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