Better Business Bureau: How to be an ideal customer

A lot of pressure is placed on businesses to go above and beyond for their customers.

The ongoing COVID-19 pandemic now coupled with ongoing supply chain issues, labor shortages, high inflation costs and low production rates have only exacerbated the pressure. While these challenges can be frustrating and difficult for consumers to navigate, it’s equally, if not more challenging for Montana businesses in the thick of it.

As you’re standing in line at the grocery store or your favorite local small business, consider this thought: Are you an exemplary customer?

As consumers, we typically have high expectations of a business during a transaction. Whether it be hiring a carpet cleaner or going out for a nice meal, we want good service at a fair value. But are we doing our part to help? Consider how to exhibit patience, demonstrate appreciation, or even influence other consumers to do the same.

Better Business Bureau offers the following tips on how to be an exemplary customer:

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Do your research before contacting the business.

Know your desired measurements, dates, special requests, times, preferences, etc. Having a general idea of what you are envisioning will help kick

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